From the NAV Blogs: 7 Pitfalls of Customization; the Future of Dynamics; New 2009 Help Toolkit; Adding a Company Picture to a Report

The Seven Pitfalls of Customization: In Navigate Into Success, Vjeko Babic outlines the top 7 reasons to avoid customizing your ERP solution: "To customize or not to customize, that is the question. When you see a complex business process far from the standard ERP system, a knee-jerk reaction is to reach for customization tools and do the development... Here are what I believe to be the top reasons why you should avoid customizing your ERP solution":


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About Jared Berezin
Jared Berezin serves as a contributing writer to With combined interests in technology and science, Jared previously served as a writer for Dana-Farber Cancer Institute, drafting scientific narrative reports on the latest advancements in cancer research. Jared has also served as associate marketing specialist for International Data Corporation (IDC), a market research firm. In this position, he planned and executed strategic marketing initiatives for IDC's software and services research programs, and wrote outbound communications to the press, existing clients, and prospects. Jared also has experience working for several local newspapers in eastern Massachusetts. Jared graduated with honors from Colby College with a BA in English and creative writing.

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Pitfalls of Customisation?

I thought the whole purpose of ERP systems such as Nav was so you didn't have to change your processes to accomodate your software? I was taught business process is king, the software is meant to be malleable, not your process.

Pitfalls of Customisation?

These pitfalls are real and I have had huge experience on the same. Customisations have far reaching implications.

However, despite the push for standard ERP implementations, an organisation should be able to reap maximum value of their investment on any selected ERP. Tailoring the system in a controlled manner to give the organisation some business edge in my view makes a lot of sense as long as they are made aware of any potential futures issues that may arise.