We're Serious About Wanting User Feedback, Insists Head of Microsoft Dynamics AX Team
published September 16, 2009
“Help us help you,” said Dean Lester, AX general manager for Microsoft. “We like to think of ourselves as very accessible. We really do listen and we will take the feedback.”
Lester gave the keynote address at the AXUG Summit on Tuesday and focused on the importance of customer input, how to give effective feedback, and the channels in which to administer comments to Microsoft.
The overarching message of the keynote address?
Customer feedback directly changes products.
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