In Tight Financial Times, Microsoft Dynamics Customers Weigh Value of Maintenance and Support
Each year Microsoft Dynamics ERP customers spend between 15-20% of their software license fees on maintenance and support.
But given the current economy and given that the average ERP system lasts, on average, from 10 to 15 years, it seems to make sense that some companies might want to cancel their ERP maintenance contracts to save money, according to Kevin Cahill, a software selection consultant at Panorama Consulting Group.
In a recent blog post, Cahill said while the idea sounds good on paper, it's not such a good idea in reality. Companies that cancel their maintenance contracts won't have any access to upgrades, bug fixes or access to the latest regulatory changes.