Microsoft Dynamics Partner Gut Check: Upcoming Certification Changes Realign VAR Ecosystem (Part 1)
When it comes to how Microsoft Dynamics ERP and CRM partners relate to users, important changes are in the making, forcing increasingly intense competition among partners and more stringent standards by Microsoft.
Beginning at the end of October 2010, Microsoft will require its ERP and CRM partners to become more industry focused, more scaled up, and better able to tell the full story of an integrated solution.
"We're aligning our partner program to what the customers want to see," said Jeff Edwards, Director of Channel Strategy, Microsoft Business Solutions.
Edwards said one of the main complaints from customers was that too many partners qualified for Gold Partner status, making it impossible for one partner to differentiate itself from another and making it difficult for a prospect to figure out which partner was really good at what.