Microsoft Dynamics AX Training: The opportunities and the issues

Many Dynamics AX customers and professionals question the effectiveness of their training. I happen to believe they should.

Microsoft has tried many ways to deliver a more effective training methodology. Unfortunately, it is a problem that Microsoft cannot solve as a universal offering. People have different motivations, different needs and different ways of learning. The solutions need to come from Dynamics AX professionals and the customers themselves.

In this article, I will attempt to identify these different types of training and tie them back to the needs of AX customers.

Different roles require different training

The first thing I believe you must understand is the range of training needs around Dynamics AX. Different types of people need training, and they fall into the following general categories:


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About Don Riggs

Don Riggs is a well-seasoned veteran with 25+ years of implementation consulting and 13+ years of Microsoft Dynamics AX experience. In his career, he has been involved in anything from helping design ERP systems, developing and marketing ISV solutions, to delivering a number of successful AX ERP implementations. As a regular participant in AXUG, he has delivered many courses and presentations. Don is considered by many to be an AX expert, particularly in the areas of inventory costing, manufacturing, AX project module, and implementation processes. Having attained APICS certification in the early 1980's, Don considerers himself a manufacturing consultant by trade and his love and enthusiasm for the industry has never waned. Always interested in new challenges, his branching out into other areas of the product has allowed him to become very knowledgeable in many areas. 

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