Don’t Underestimate the Impact of Implementing Microsoft Dynamics CRM 2011

If you compare Microsoft Dynamics CRM 2011 with older versions of the product, you have undoubtedly noticed progress and growth.  And even with the changes, a basic implementation can still be done with some ‘simple' clicks, and you can modify screens, behavior and other configuration points to meet your basic requirements without too much trouble.

But the real strength of the Dynamics CRM 2011 - its flexibility and quick starting point - can also cause implementation problems if customers and their partners do not plan ahead or the typical challenges on both the technical and organizational sides.


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About Sandor Schellenberg

Sandor Schellenberg is the owner and founder of friendlyITsolutions, which mainly focuses on Microsoft Dynamics CRM and related software in the Microsoft stack. He is a Senior Microsoft Dynamics CRM Consultant/Solution Architect and is specialized in data migration & integration. In autumn 2009 his work was recognised and rewarded with a invitation to Scribe Software MVP Program. 

His roots in Microsoft-based Internet technologies go back more than twelve years, and since 2005 he has specialized in Microsoft Dynamics CRM. Starting with his first guest post on the blog of Menno te Koppele, he decided to start his own blog, Friendly Microsoft CRM Monster, a blog with a wink. The blog is widely read in the Dynamics CRM community and focused mainly on Microsoft Dynamics CRM technical and integration/migration topics.

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