As multi-channel focus grows, integration is key to competing in retail

July 5 2013

I've read some interesting studies lately and it's clear that we are entering a new era in retail. Gartner defines it as "the era of true innovation" and claims that how well businesses respond to the "Nexus of Forces," namely cloud, mobile, social and information, will determine their success and viability.

About Steve Weber

Steve Weber is the CEO of nChannel.com. nChannel is a complete web-based, multi-channel management platform. nChannel can connect many of the systems you use to manage sales environments and easily manage the operations associated with multi-channel selling - using the systems you already own. Steve is a 13 year veteran and former Vice-President of eMarketplace Outsourcing Services for Sterling Commerce, a division of IBM. More recently Steve was named Microsoft Partner of the Year for Dynamics Retail and awarded Microsoft Retail Independent Software Vendor (ISV) of the year for his company's data sync solutions.

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