Top Ten Reasons to Use Outlook to Expand Microsoft Dynamics CRM Benefits

December 3 2010

When it comes to your Dynamics CRM system, it's all about the users, and the Outlook connection.

Your CRM system can be great, but if no one's using it, it's not much good, according to Joel Lindstrom, Senior Consultant, Customer Effective Inc. a Microsoft partner.

About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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