A Sneak Preview of Microsoft Dynamics CRM 5.0: More Social Networking, Charts, Customer Service Capabilities
September 17 2009
Microsoft Dynamics CRM 5.0 will emphasize social networking, a new Windows-like interface, and new capabilities for charts and drilling down, and improved customer service capabilities.
That was the word from a preview presented at the CRM User Group Summit by Reuben Krippner, product manager for Microsoft Dynamics, who told the excited audience he would only provide information on the web client. From there, he dove into social networking.
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CRM 5.0