Prospects Explore Features, Perceptions in Choosing Between Microsoft Dynamics CRM and Salesforce.com

by Vladimir Shvorin, News Writer
published March 13, 2010

Every business attempting to filter through the litany of features, functions and customizations among various CRM solutions will eventually return to the question: "Which is best for us?" When deciding between two of the frequent competitors, Microsoft Dynamics CRM and Salesforce.com, understanding the differences is critical in selecting the most appropriate platform to build on.

"They're both very mature CRM applications," explained Matthew Wittemann, CRM practice manager at C5 Insight. C5 Insight hosted back-to-back webinars on Thursday, March 11 examining Dynamics CRM and Salesforce.com separately.

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About Vladimir Shvorin
As a news writer at MSDynamicsWorld.com, Vladimir Shvorin combines his experience in the fields of information technology and print journalism to deliver meaningful, news-worthy stories that impact the Microsoft Dynamics community. A former IT professional - having served in the field and as a consultant - he has since focused on technology writing. A veteran of three newspapers, two of which included editor positions, his work has appeared in a number of national magazines and newspaper affiliates. Currently, he freelances for a variety of local newspapers and Web sites, in addition to his position at MSDynamicsWorld.com. Vladimir Shvorin is a magna cum laude alumnus at the Massachusetts College of Liberal Arts.

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