Prospects Explore Features, Perceptions in Choosing Between Microsoft Dynamics CRM and

March 13 2010

Every business attempting to filter through the litany of features, functions and customizations among various CRM solutions will eventually return to the question: "Which is best for us?" When deciding between two of the frequent competitors, Microsoft Dynamics CRM and, understanding the differences is critical in selecting the most appropriate platform to build on.

About Vladimir Shvorin

As a news writer at, Vladimir Shvorin combines his experience in the fields of information technology and print journalism to deliver meaningful, news-worthy stories that impact the Microsoft Dynamics community. A former IT professional - having served in the field and as a consultant - he has since focused on technology writing. A veteran of three newspapers, two of which included editor positions, his work has appeared in a number of national magazines and newspaper affiliates. Currently, he freelances for a variety of local newspapers and Web sites, in addition to his position at Vladimir Shvorin is a magna cum laude alumnus at the Massachusetts College of Liberal Arts.

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