Parature Launches New Customer Service Integration For Dynamics CRM Online

December 17 2009

Parature, a provider of customer service and customer care software systems has received a vote of confidence from Microsoft in their announcement of a new integration between ParaConnect, Parature's on-demand solution suite, and Microsoft Dynamics CRM Online. According to Parature, the new offering "provides their customers with a one-stop shop for all their service and support needs, leading to greater all-around customer satisfaction."

About Erik Herman

Erik Herman is a seasoned business and technology publishing professional with over 15 years of experience. He currently works as a freelance writer covering a wide range of topics and issues. Herman has held positions over the years with several well known publishers and research firms including LexisNexis, Pearson Education and Cengage Learning.

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