New Service Pack Expands Internet Marketing Capabilities of CRM Online - Limited to adCenter

by Jason Gumpert, Editor
published September 8, 2008

Microsoft Dynamics CRM Online will provide a variety of new Internet marketing capabilities via its first service pack, which becomes available today. Access is understood to be limited to Microsoft adCenter. 

The service pack, which is available to customers at no charge, "includes new features that will enable businesses to create, monitor and optimize Internet marketing campaigns quickly and efficiently, all from within their existing CRM environment," Microsoft said in its announcement. CRM Online officially debuted in April, after months of promotional buildup,  as an online CRM tool hosted by Microsoft, and thus an alternative to a premise-based CRM program.

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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. Jason has also held consulting positions at CSC Consulting and Monitor Group.

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