Microsoft Makes It Official: CRM Online Now Generally Available in Two Packages

Editor, MSDynamicsWorld.com

April 22 2008

Microsoft has announced the general availability of its long-touted CRM Online, the software-as-a-service (SaaS) customer relationship management tool.

The introduction is a bit earlier than some might have expected, given previous company statements that it would be introduced during this year's second quarter; in the past, the product has come out at the end of the quarter rather than the beginning.

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As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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