Microsoft Makes It Official: CRM Online Now Generally Available in Two Packages
April 22 2008
Microsoft has announced the general availability of its long-touted CRM Online, the software-as-a-service (SaaS) customer relationship management tool.
The introduction is a bit earlier than some might have expected, given previous company statements that it would be introduced during this year's second quarter; in the past, the product has come out at the end of the quarter rather than the beginning.
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