The Microsoft Dynamics CRM Sales Surge

It's tempting to dismiss software makers' upbeat assessments about product sales as so much posturing. But in the case of Microsoft and its Dynamics CRM 4.0, there may be substance behind the producer's press promotion of a few days ago, in which it touted "the success of Microsoft Dynamics CRM in the rapidly growing CRM industry." 

The head of CRM for one of the country's largest Dynamics partner firms says it  has seen a surge in sales this year. "Between upgrades and new users, I am looking to double our business this year," says Shannon DiBenedetto, a director of the CRM Practice for TriBridge, and an official of the Dynamic Communities CRM User Group


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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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