Microsoft Dynamics CRM Remains a Strong Contender with Most Recent Analyst Recognition

Microsoft Dynamics CRM has been named a leader by two large analyst firms in recent days, keeping it in the top tier of large CRM solutions along with stalwarts that include, Oracle's Siebel CRM, Oracle CRM On Demand, SAP CRM, and CDC Software. 

Forrester Research acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester WaveTM: CRM Suites Customer Service Solutions, Q3, 2010 (July 2010) report, while Gartner placed it as a Leader in the Magic Quadrant for Sales Force Automation (July 2010) report.


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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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