Major Retail Services Company Replaces GoldMine Software with Dynamics CRM

by Jason Gumpert, Editor
published November 28, 2007

AccesVia, a leading developer of in-store signage, labels, and e-commerce applications for retailers, has decided to switch to Microsoft Dynamics CRM 3.0 to integrate all its internal data and processes, Microsoft announced.

AccessVia is adopting the Microsoft customer relationship management (CRM) technology to replace its previous system, based on GoldMine software for CRM, an in-house time-tracking application,and flat files for sales processes.

AccessVia, based in Seattle, provides comprehensive communications services that help retailers connect with their customers, including systems, software, consulting, training, hosting and support.

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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. Jason has also held consulting positions at CSC Consulting and Monitor Group.

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