Let me begin by saying I hate requests for proposals (RFPs). My company is a Dynamics CRM software and service provider, and I've found that most RFPs not only drain resources, but lead to a disappointing win rate. The problem is that many RFPs are poorly constructed and written, so often my company will decide to "no-bid" such RFPs.

All that being said, a well conceived and written RFP can be a valuable part of your CRM acquisition process. A well done RFP provides you with many benefits, such as: