Infor Launches Microsoft Dynamics-Based 'CRM Business', Tailored for Mid-Sized Companies

Infor, a provider of business software for mid-market companies, has launched Infor CRM Business, a new customer relationship management (CRM) offering for mid-sized companies that has Microsoft Dynamics CRM as its core.

CRM Business gives mid-sized companies the tools to improve the customer experience and to help them grow in areas like marketing, sales and customer service, company officials said. The new solution, which the company said is simple to configure and easy to use, is closely integrated with other Microsoft products, such as Microsoft Office.
Infor, which has increased its reach by acquiring two companies over the summer, also offers Infor CRM Epiphany, which is best suited for the largest companies and Infor CRMi, which is designed specifically for the needs of larger companies that run IBM's System i (AS/400) infrastr


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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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