Infor Launches Microsoft Dynamics-Based 'CRM Business', Tailored for Mid-Sized Companies
published October 15, 2010
Infor, a provider of business software for mid-market companies, has launched Infor CRM Business, a new customer relationship management (CRM) offering for mid-sized companies that has Microsoft Dynamics CRM as its core.
CRM Business gives mid-sized companies the tools to improve the customer experience and to help them grow in areas like marketing, sales and customer service, company officials said. The new solution, which the company said is simple to configure and easy to use, is closely integrated with other Microsoft products, such as Microsoft Office.
Infor, which has increased its reach by acquiring two companies over the summer, also offers Infor CRM Epiphany, which is best suited for the largest companies and Infor CRMi, which is designed specifically for the needs of larger companies that run IBM's System i (AS/400) infrastr
CRM Business gives mid-sized companies the tools to improve the customer experience and to help them grow in areas like marketing, sales and customer service, company officials said. The new solution, which the company said is simple to configure and easy to use, is closely integrated with other Microsoft products, such as Microsoft Office.
Infor, which has increased its reach by acquiring two companies over the summer, also offers Infor CRM Epiphany, which is best suited for the largest companies and Infor CRMi, which is designed specifically for the needs of larger companies that run IBM's System i (AS/400) infrastr
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