How Microsoft Has Used XRM to Take Dynamics CRM to a New Competitive Level

June 17 2009

Dynamics CRM has been a solid application platform since the launch of CRM 3.0 in 2005, and maybe even earlier depending on who you ask.  But with the growth of CRM Online, along with competitors like Salesforce.com's Force.com platform, and other application platform options in the market, Microsoft has used the last year to try to position its XRM vision ahead of the pack. 

So far, it has made considerable progress.

About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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Comments

david12345's picture

CRM Software is a key business strategy .POS software, has gained an incredible amount of popularity with businesses in recent years.Like this many of the business software's are developed by using CRM.