The First Looks at CRM 4.0
The first reviews of Dynamics CRM 4.0 "Titan" are coming in, and they are good.
"With many of the serious limitations of version 3.0 now gone, I think Microsoft has a world-beating product here," says Tim Long, a developer, on his Electric Dreams blog.
He is especially excited about the new deletions-detection functionality. Instead of just warning users in advance when a duplicate name might be entered, it provides its warnings at various key points, such as when mass emails are being prepared. Users "can then review and merge or delete duplicate entries," he says.