The First Looks at CRM 4.0

The first reviews of Dynamics CRM 4.0 "Titan" are coming in, and they are good.

"With many of the serious limitations of version 3.0 now gone, I think Microsoft has a world-beating product here," says Tim Long, a developer, on his Electric Dreams blog.

He is especially excited about the new deletions-detection functionality. Instead of just warning users in advance when a duplicate name might be entered, it provides its warnings at various key points, such as when mass emails are being prepared. Users "can then review and merge or delete duplicate entries," he says.


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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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