Dyno-Rod Secures Private Cloud for Custom Microsoft Dynamics CRM Solution

Dyno-Rod, a 24-hour drain, plumbing and locksmith services provider in the U.K. has appointed cloud specialists secureVirtual to roll out a customer relationship management (CRM) system across its 100-plus franchises.

The Microsoft Dynamics CRM system, hosted in a private cloud developed by secureVirtual, will enable Dyno-Rod's IT department to manage CRM functions internally, according to company officials.

Each day, more than a thousand Dyno-Rod engineers work from locations across the U.K., sending much of their time on the road between customer visits. The private hosted solution provides a centralized location for customer details, tracking jobs, processing orders and invoices, managing sales calls and transmitting customer information, according to the companies.


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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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