Dyno-Rod Secures Private Cloud for Custom Microsoft Dynamics CRM Solution
Dyno-Rod, a 24-hour drain, plumbing and locksmith services provider in the U.K. has appointed cloud specialists secureVirtual to roll out a customer relationship management (CRM) system across its 100-plus franchises.
The Microsoft Dynamics CRM system, hosted in a private cloud developed by secureVirtual, will enable Dyno-Rod's IT department to manage CRM functions internally, according to company officials.
Each day, more than a thousand Dyno-Rod engineers work from locations across the U.K., sending much of their time on the road between customer visits. The private hosted solution provides a centralized location for customer details, tracking jobs, processing orders and invoices, managing sales calls and transmitting customer information, according to the companies.