From the CRM Blogs: Social Networking Accelerator; Return of the Import Wizard; Clarifying Dates and Time Zones; the Cascading Wizard
July 21 2009
Casting a Wider Net with the Social Networking Accelerator: Menno te Koppele is excited about the potential to enhance customer support and lead generation via social networks like Twitter: "What do people do these days when they don't get the right customer service or buy a bad product? Yes, probably complain about it online. Some do it via blogs but
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