The 12 Most Important Features of Microsoft Dynamics CRM 4.0? Here's One Firm's View, and How It Contrasts with Microsoft's
Offering hundreds of product enhancements, the latest version of Dynamics CRM has potential upgraders scratching their heads about which features are most important for their users. Which features of Dynamics CRM 4.0 best translate into productivity gains, time and cost savings, and increased user adoption?
Chicago, IL-based Sonoma Partners thinks it has the answers.
According to Sonoma Partners, the majority of Microsoft Dynamics CRM customers want information about the latest version's most important features, what each feature does, what investment of resources are necessary for implementation and use, and what's in it for them.