Updated: Microsoft ending Dynamics 365 CRM's Cortana assistant preview but planning "long term intelligent solution experience"

January 5 2018

Editor's Note: This article has been updated based on changes Microsoft has made to its explanation of its product plans.

The current integration preview between Microsoft's Cortana personal assistant and Dynamics 365 CRM will not be moving forward, Microsoft revealed today in a short blog post. Instead, it will be pursuing a new approach that will still include Cortana.

The team wrote in a blog post that was revised:

About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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