Microsoft Introduces Suite of Resources to Help CRM Users Better Manage Performance

August 26 2007

Customer Relationship Management (CRM) sounds wonderful, until you can’t mine the data you need immediately to figure out how to adjust that key marketing program.
About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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