Microsoft Dynamics CRM 2011 a Leader in Gartner’s Magic Quadrant for Customer Service Contact Centers
May 25 2011
Gartner has released its 2011 Magic Quadrant for CRM Customer Service Contact Centers research report and Microsoft Dynamics CRM 2011 finds itself ranked in the Leaders quadrant alongside recognizable names like Siebel, RightNow, Salesforce.com, and Pegasystems.
Gartner views Dynamics CRM 2011's customer service contact center capabilities as "nontraditional".
Joining MSDynamicsWorld.com gives you free, unlimited access to news, analysis, white papers, case studies, product brochures, and more. You can also receive periodic email newsletters with the latest relevant articles and content updates.
Learn more about us here
Learn more about us here