In Deciding How to Implement That Microsoft Dynamics CRM Project, Allow for the Application’s Special Complexity

by Sandor Schellenberg, Owner and Founder, friendlyITsolutions
published October 5, 2009
One of the most important decisions companies must  make these days is deciding how to resource projects. In these economic times, many companies try to solve the request for resourcing by going in-house. In most common projects, this is considered the best and cheapest solution. Is this the best approach for implementing Microsoft Dynamics CRM?

To make the right choice for resourcing your project, you need to allow for these three considerations:

1. Knowledge. Microsoft Dynamics CRM requires a wide variety of skills. The application has impact on active directory, MS SQL Server, MS Exchange (optional), workstation, network environment, etc. In most cases, the IT department is divided in classic/traditional structure, which could lead to the following issues:

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About Sandor Schellenberg

Sandor Schellenberg is the owner and founder of friendlyITsolutions, which mainly focuses on Microsoft Dynamics CRM and related software in the Microsoft stack. He is a Senior Microsoft Dynamics CRM Consultant/Solution Architect and is specialized in data migration & integration. In autumn 2009 his work was recognised and rewarded with a invitation to Scribe Software MVP Program. 

His roots in Microsoft-based Internet technologies go back more than twelve years, and since 2005 he has specialized in Microsoft Dynamics CRM. Starting with his first guest post on the blog of Menno te Koppele, he decided to start his own blog, Friendly Microsoft CRM Monster, a blog with a wink. The blog is widely read in the Dynamics CRM community and focused mainly on Microsoft Dynamics CRM technical and integration/migration topics.

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Inhouse or Outsource

On October 5th, 2009 edwardsdna said:

Good article and insight. This is a critical decision point and can be one of the key determining factors for project success or failure