Using Managed Services to Expand Competitive Advantages Using Microsoft Dynamics AX
The concept of "Managed Services" is not new. As a matter of fact, many companies have come to the stark reality that creating and maintaining an internal Center of Excellence (COE) is a bit like chasing your tail.
And just when you think you have a handle on the application, out comes a new version and back to square one -- or maybe square two if you are lucky. Also, don't forget about employee turnover and the fierce competition with larger companies and deeper pockets for attracting and holding any A-Grade talent. Is this really the best use of company time and resources? Yet on the flip side, ERP should be the backbone of your company and outsourcing that knowledge can't be good, right?