Cobalt Introduces Microsoft Dynamics CRM Chatbot for Facebook Messenger, Skype

Contributing Writer, MSDW

July 5 2016

Microsoft partner and app developer Cobalt has introduced a chatbot that interacts with Dynamics CRM from within Facebook Messenger and Skype.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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