The Top Challenges Confronting Sports Teams Integrating Microsoft Dynamics CRM with Email and Other Functions

by Jason Gumpert, Editor
published June 22, 2008

It turns out the number one technical issue faced by the initial dozen or so members that joined the inaugural Microsoft Dynamics Sports SIG meeting June 19 is email blast marketing. Number two is how to integrate Microsoft Dynamics CRM with other software packages like ticket sales and telephony systems

The group, which consisted of marketing, sales and IT professionals from sports teams such as the Toledo Mud Hens, Portland Trail Blazers, Detroit Tigers and the Phoenix Suns, gathered Thursday to determine the direction of the Sports SIG, part of the CRM User Group, as it evolves - and the direction of the group's second meeting scheduled for August 20.

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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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