Dynamics Customers Assess Self-Service BI to Extend Reach, Reduce Burden on IT

by Linda Rosencrance
published November 23, 2010

If you're an end user trying to get IT to run a report in any of the Microsoft Dynamics products you're familiar with the drill: Ask IT to run the report. Wait for IT to run the report. And wait. And wait. And wait.

And it's not so great on the other side of the fence, either. If you're in the IT department, you typically have to devote precious resources to respond to these requests and, often it ends it turns into a moving target.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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