Dynamics Brings More Capabilities In-House: Updates on GP to CRM Integration, Integrated Reporting, Master Data Management
A new Dynamics CRM integration to Dynamics GP is available now and will pave the way for other CRM-to-ERP integrations developed by Microsoft in the future, including AX to CRM.
The new integration is the first in some time to be built by Microsoft, arriving several releases after an older integration that was considered less than successful. "Customers gave us a lot of feedback that let us know we needed to take a different approach," said Microsoft Distinguished Engineer Mike Ehrenberg. In developing the new integration capabilities for Dynamics CRM, GP was logical place to start because it has no built in CRM capabilities.