Customizing Microsoft Dynamics GP? 5 Excuses You Will Want to Bury Once and For All!

In recent days I have been reading a number of articles on customizations, some from David Musgrave and Patrick Roth over at Developing for Dynamics GP, and multiple questions on the Microsoft Dynamics GP newsgroups, among others. All these articles and questions have a common theme: how and why we customize the system. The answer to this question may be apparent to many, but you would be surprised by some of the reasons companies engage in this practice.


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About Mariano Gomez

Mariano Gomez is a Microsoft MVP, PMP and EVP for Midmarket Solutions at Intelligent Partnerships, LLC. He is the original developer of the Microsoft Dynamics GP Spanish release for Latin America and has been consulting and implementing technology solutions for organizations across the United States, the Caribbean, and Latin America for the last 20 years. Mariano holds an MIS degree from the University of Phoenix.

About Intelligent Partnerships, LLC

With over 150 years of combined management and technology consulting experience, Intelligent Partnerships skillfully partners with organizations to solve complex problems, boost operating performance and maximize value for stakeholders. 

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Thoughts to live by, if you don't want ulcers or loose more hair

Amen, you are preachin to the choir on this one. As I have commented before, customs often radically reduce the ROI and set expectations that cause problems in the long run. It is tough to turn down a job in this economy, but some partners have lost their business in good times with these problems.

If the customer will not back down, try moving the initiative to a second or later phase. "Try it you'll like" pitch may get you the reprieve to get the project going where it should. Then pad the estimate to make sure you are covered and profitiable upfront, because this is the real exposure for turning a project unprofitable. Besides transfer the risk of the actual cost to the client, they may say that it is working okay as is and not worth the cost.