Machine learning: Extracting your strategy from your data

April 17 2018

2018 is becoming the year where everyone is putting Artificial intelligence on their key strategy list. Because AI is a nebulous term, for many having an "AI Strategy" is demonstrated by a plan to roll out a chatbot to their customers. Don't get me wrong, chatbot technology is maturing fast and can bring great value when applied in the correct way, but many organizations are missing something big here.

About Craig Heckrath

Craig Heckrath is an enterprise architect comprising a software development history of more than 20 years.

Currently, Craig is the delivery lead for Mint Intelligent Insights, specializing in Artificial Intelligence (Machine Learning, NLP, chatbots, DNN, AI platforms). He has architected high-profile projects across sectors including: financial, healthcare, public, media, telecommunications and transport. His guiding drive is to keep technology simple, usable and meaningful.

About Mint Group

Mint Management Technologies is a global IT consultancy recognized as a top 1% global systems integrator. The organization is also a member of the prestigious Inner Circle for Microsoft Dynamics and recruits best-of-breed global IT skills and capabilities with two of only 144 ALM Rangers and 1 of only 160 PCSA's globally employed as part of the Mint Group of companies.  As the dominant solutions provider to Africa's financial services conglomerates, the company enables better business by digitally leading its clients through Customer Centricity with Dynamics 365, Employee Engagement with Office 365, Intelligent Insights with AI and Cognitive Computing, and Smarter Systems with Azure in the digital space.

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