Are current Microsoft Dynamics AX implementation methods obsolete?
I'm amazed that an industry that prides itself on improving processes and controlling waste is not more introspective. Having been an implementation consulting for 25+ years, I have observed ERP project implementation methodologies and staffing plans stagnate even as the software, both its capabilities and deployment models, have evolved along with the broader business landscape. The result has been a range of mismatches for customers: in how systems are deployed, how projects are staffed, and how clients and partners foster a productive working relationship.
Here, I am attempting to write about some of these challenges, both for the Microsoft Dynamics AX or Dynamics 365 for Operations consultant and for the user.