Altitude Software Launches New Microsoft Dynamics CRM 2011 Connector for Unified Customer Interaction in Contact Centers
November 29 2011
Altitude Software, a vendor of contact center solutions, has launched the Altitude + MS-CRM Connector for Microsoft Dynamics CRM 2011.
The integration between Microsoft Dynamics CRM 2011 and Altitude uCI (unified customer interaction) unifies customer contact history and gives companies better insight into their customer in the CRM system, as it's used by sales and contact center teams.
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