Microsoft Dynamics CRM users can expect a variety of important changes in the next year and beyond as Dynamics CRM team attempts to ride a wave of changes driving Microsoft's product direction. A panel of Microsoft Dynamics CRM representatives took to the stage at last week's CRMUG Summit 2011 to discuss how they are adapting both the product and their understanding of the needs of the enterprise customer, including around issues like the evolution of devices, user interface technology, as well as Windows 8.

Dynamics CRM mobile capabilities and the evolution of devices