Why Are Users Dragging Their Heels in Upgrading to Microsoft Dynamics AX 2009?
At Asi, we have been fortunate to have worked with many users to implement Microsoft Dynamics AX (formerly Microsoft Business Solutions Axapta). Yet at the recently concluded AXUG User Summit, it seemed as if many customers are delaying an upgrade to AX 2009-despite the fact that mainstream support is due to end for Microsoft Dynamics AX version 3.0 in January of 2009.
Any number of reasons seem to be involved, including the current economic slowdown, confusion over the business benefits of AX 2009, a need for new hardware and operating/database requirements, and optimism that Microsoft will extend mainstream support for older versions, among others. Here are four that I believe are most important, and considerations for users to assess in their decision making on whether and when to upgrade.