One Tool for Guiding Novice Microsoft Dynamics AX End-Users

Many of us have gone through the intimidating experience of initially learning a new ERP system, starting with the navigational details and key constructs until achieving a basic proficiency level.  This is especially true for the project team members at the start of a typical AX implementation project, where the users - that are experts with their existing system - must start from scratch in terms of learning the AX end-user experience.  There is a distinct vocabulary for describing the Microsoft Dynamics AX user interface and system usage, and this vocabulary can only be understood by actual system usage.  A basic proficiency level provides the starting point for learning the embedded conceptual models within AX, so that the company can leverage AX for their business model (as described in a previous

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About Scott Hamilton

Scott Hamilton has consulted globally with several hundred manufacturing/distribution companies on SCM and ERP issues. His publications include multiple books about SCM using Dynamics AX as well as two textbooks about SCM/ERP, and his books have been translated into Portuguese, Russian, Chinese and Japanese. For more than 10 years, Scott has been a frequent speaker at Microsoft and AXUG conferences around the world, and a multi-year winner of the rarely given Microsoft MVP award for Dynamics AX. His regular column “The AX Solution Architect” is published in

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AX 2009 Newbie

We have just started the process of implementing AX 2009 in our company and this was a good read. I have been looking for just such a book and will be looking to purchase it right away. Scott, I am also going to purchase your book as it comes highly recommended within the AX circles.

Thanks to both of you,