A Manufacturer Learns Hard Lessons About Planning an Upgrade to Microsoft Dynamics AX

When an American manufacturer of paper products decided to implement Microsoft Dynamics AX two years ago, it took a specialized approach it thought would speed the process: It went with an ISV offering a vertical system for manufacturers that was based on AX 4.0.

The only problem was that the system hadn't been fully tested. "It would have been very nice," says a company planner.  "We were a beta test. The system had so many bugs, we passed a couple of go-live dates." (This company told its story at a recent meeting of the Dynamics AX User Group in New England, but didn't want its name used in this article.)

"What  we learned about Dynamics AX was valuable," the planner said. "But we wasted lots of time."


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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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