A Manufacturer Learns Hard Lessons About Planning an Upgrade to Microsoft Dynamics AX
When an American manufacturer of paper products decided to implement Microsoft Dynamics AX two years ago, it took a specialized approach it thought would speed the process: It went with an ISV offering a vertical system for manufacturers that was based on AX 4.0.
The only problem was that the system hadn't been fully tested. "It would have been very nice," says a company planner. "We were a beta test. The system had so many bugs, we passed a couple of go-live dates." (This company told its story at a recent meeting of the Dynamics AX User Group in New England, but didn't want its name used in this article.)
"What we learned about Dynamics AX was valuable," the planner said. "But we wasted lots of time."