From the AX Blogs: Meshing CRM with AX 2009; Marketing Advice; and an Error Solution for SQL 2008

by Jared Berezin
published May 10, 2009

Setting Up Outlook Sychronization in Dynamics AX 2009: Brad Koontz of the DynamicsCare blog explains how to leverage existing CRM functionality in AX 2009: "It seems like the more customers know about the Dynamics AX 2009 CRM module, the more they seem to like it as their CRM solution. We have had a few inquires lately about Dynamics AX 2009 CRM-module integration with Microsoft Outlook. Outgoing messages from Dynamics AX are stored in Outlook, and lists of email address can be managed as well. "Contacts" in the CRM module has an "Add to Outlook Contac

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About Jared Berezin
Jared Berezin serves as a contributing writer to MSDynamicsWorld.com. With combined interests in technology and science, Jared previously served as a writer for Dana-Farber Cancer Institute, drafting scientific narrative reports on the latest advancements in cancer research. Jared has also served as associate marketing specialist for International Data Corporation (IDC), a market research firm. In this position, he planned and executed strategic marketing initiatives for IDC's software and services research programs, and wrote outbound communications to the press, existing clients, and prospects. Jared also has experience working for several local newspapers in eastern Massachusetts. Jared graduated with honors from Colby College with a BA in English and creative writing.

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