3 Pros Share their Microsoft Dynamics 365 / CRM v9 First Impressions

Microsoft has made version 9.0 of its Dynamics 365 Customer Engagement apps generally available for new instances.

The new version includes updates that had been part of the previously-named July 2017 update, which was previewed in June.

Microsoft has highlighted three key classes of change in v9:


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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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Auto Number Manager for XrmToolBox

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