The 2-Tier Cloud Solution Provider (CSP) Distributor Journey: Q&A with Ingram Micro

In the 24 months since the Microsoft Cloud Solution Provider (CSP) program launched, just over 70 companies worldwide have become 2-Tier CSPs - the indirect Microsoft Cloud resellers whose partners are largely other Microsoft partners.

Whereas the far more numerous 1-Tier CSPs are direct conduits between Microsoft and the customer (becoming "The Face of Microsoft"), 2-Tier CSPs are distributors, connecting Microsoft with resellers in a geographic market. Resellers get prepackaged offerings, simplified invoicing, and as much end-user support as the 2-Tier CSP is willing to provide.


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About Dann Anthony Maurno

Dann Anthony Maurno is a seasoned business journalist who began his career as International Marketing Manager with Lilly Software, then moved on as a freelancer to write for such prestigious clients as CFO Magazine; Compliance Week;Manufacturing Business Technology; Decision Resources, Inc.; The Economist Intelligence Unit; and corporate clients such as Iron Mountain, Microsoft and SAP. He is the co-author of Thin Air: How Wireless Technology Supports Lean Initiatives(CRC/Productivity Press, 2010).

Dann can be reached at

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