14 Health Plans Adopt Microsoft’s Health Plan Sales Solution for Microsoft Dynamics CRM

by Linda Rosencrance
published June 15, 2011

Fourteen health plans, including Blue Cross of Northeastern Pennsylvania and Blue Cross and Blue Shield of Kansas City, have deployed or are planning to implement the Health Plan Sales Solution for Microsoft Dynamics CRM, Microsoft Corp. announced at the America's Health Insurance Plans (AHIP) Institute 2011.

The Health Plan Sales Solution for Microsoft Dynamics CRM integrates with existing systems and applications. Health plans can use the platform for acquisition, retention, health and care management as well as for grievances and appeals, application, provider credentialing, legal matter management, provider contract, and contact management, according to Microsoft.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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