Dynamics CRM News & Resources

Latest News & Features

From the Microsoft Dynamics 365 CE/CRM Blogs: Birthday reminders; Subscription lists: Email bounces; Omnichannel for Customer Service

by

MSDW

Reporter

A selection of the latest insights from the Dynamics 365 CE/CRM blogs

Podcast Transcript: Microsoft Cloud Partner Program update for Business Applications SMB partners

by

MSDW

Reporter

A transcript from our recent podcast discussing the latest changes to the Microsoft Cloud Partner Program for SMB partners selling Dynamics 365 and Power Platform.

MSDW Podcast: What's changed for SMB Dynamics partners in the Microsoft Cloud Partner Program

by

MSDW

Reporter

MSDW Podcast: Why CRM automation will set you, and your reps, free

by

MSDW

Reporter

MSDW Podcast: Helping Microsoft Partners with Dynamics 365 Cloud Migration

by

MSDW

Reporter

More Dynamics CRM Articles

Latest Vendor Resources

Product Demo

ServiceTeam ITSM in 30 Seconds

Product Demo

ServiceTeam ITAM in 30 Seconds

Product Demo

How to Manage Tickets, Incidents and Problems with Modern and Flexible Processes

Product Demo

Provance ServiceTeam ITSM – Modern, Flexible ITSM born in the Microsoft Power Platform

Product Demo

How ServiceTeam® ITSM Leverages User-Centered Methods to Enhance the Agent Experience

More Dynamics CRM Videos

Microsoft Dynamics & SMS/Text Messaging Platforms: 7 Things to Consider

published by

TrueDialog

It’s important to find a truly native integration in order to realize the full benefit of using SMS/texting

Defining Your Customer Journey with Microsoft Dynamics

published by

emfluence

Six steps towards successfully defining your customer journey with Microsoft Dynamics

Redefine Supply & Demand with Microsoft's Intelligent Order Management (IOM)

published by

Mazars

Adding Microsoft's IOM to your business operations can help mitigate customer order lifecycle hiccups

The 7 Most Common Reasons Not to Invest in Better Document Automation Technology — and Why They’re Wrong

published by

Experlogix

No one needs to tell you that your business would benefit greatly by investing in document automation

Using Multiple Lead or Scoring Models to Deliver the Right Message Across the Customer Journey

published by

emfluence

Tracking and assigning values to prospect activity is just one small piece of the customer journey. Contact scoring has a place across the entire customer lifespan

More Dynamics CRM White Papers

Logan University Saves 20% on SMS Texting and Countless Hours using native Microsoft integration

published by

TrueDialog

With a new CRM and a generation of students preferring text messages over emails, the institution recognized an opportunity to modernize its communications strategy

Case study: Sunshine 811 Saves $15,000 Annually by Streaming Recurring Billing with Subscription Billing Suite

published by

Binary Stream

Sunshine 811 struggled to gain complete visibility of its billing processes. Discover their journey to streamlining recurring revenue

DynaLife Centralizes Lease Management for Over 30 Locations

published by

Binary Stream

Integrates with Microsoft Dynamics, providing a centralized database

Data Sciences International Uses Maplytics to Geographically Visualize Their CRM Data

published by

Inogic

Can now plot the enormous number of records from their database on the maps after a seamless integration with the Microsoft Dynamics CRM

NM&C Inc. Saves Countless Number of Hours with Mass Email Feature of Maplytics

published by

Inogic

A massive reduction in turn around time while contacting vendor base

More Dynamics CRM Case Studies

HSO Innovation: Add-on Solutions to Enhance Your Dynamics Environment

HSO Innovation designs, develops, sells and maintains strategic and differentiating Dynamics apps that drive...

Gamifics365 - Engage, Motivate and Enrich user performance by gamifying Dynamics 365 CRM

Implementing game mechanics into the daily routine work is one way of providing an energetic and livelier work...

Efficient & Effortless Automatic Tax Calculations within Dynamics 365 CRM - Auto Tax Calculator

Automatic Tax Calculations and AvaTax Integration within Dynamics 365 CRM
Auto Tax Calculator enables...

Integration Between QuickBooks and Dynamics 365 CRM - InoLink

Seamless integration between QuickBooks and Dynamics 365

InoLink is a cloud-based integration...

More Dynamics CRM Add-Ons