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The Loyalty Management Solution allows businesses to better understand their customers and strengthen the customer relationship. The solution is tailored for businesses across industries, giving organizations the ability to make their loyalty programs part of their entire marketing strategy, focus and build relationships with their customer base, and provide opportunities and outlets for brand advocacy.
The Loyalty Program provides functionality that will help marketers manage data and turn into useful marketing analytics and create help them develop broad programs that will make customers feel more connected, enthusiastic, and dedicated to their products and services.
Microsoft Dynamics CRM for Loyalty Management, along with our Customer Portal, allows customers to access and update their account information, see award balances, and redeem awards on their online accounts. This is all supported on mobile devices as well.