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Hitachi CRM for Sports & Entertainment, powered by Microsoft CRM, enables sports teams to coordinate around the fan experience by giving everyone in the organization a clear and complete view of every patron, including what tickets they've bought, what events they've attended, and their past interactions with customer service. Gain a complete understanding of every patron and organization you sell to, better manage group ticketing, and ensure your premium suites and oerings go for their best possible price.
Hitachi CRM for Sports & Entertainment enables sports teams to:
- Focus on the fan as an individual, with personalized services and tailored oers based on their history and references.
- Streamline ticketing with tools and automated processes that are easy to use so you can eciently drive premium sales, season ticket renewals, and group bookings.
- Gain a complete view of every patron with visibility into customer data across the leading ticketing platforms, third-party providers, and complete sales and service history.