All Coveo content
search takes your Dynamics 365 search experience to the next level. Once installed, the solution seamlessly
integrates with Dynamics 365 and is available directly from the built-in global
enables unified search across all content within your organization by
leveraging over 50 pre-built connectors. This means you can index content such
as Sharepoint, OneDrive, Jira, Confluence, YouTube, etc. and obtain unified results
within Dynamics 365. Many other content sources can also be indexed through our
generic database crawler and custom connector framework.
Our machine learning algorithms learn from search experiences that lead
to successful outcomes, and automatically tune results to optimize for
Configurable Search UI. The WYSIWYG Interface Editor
allows administrators to create customized search layouts and facets and apply
your own business logic for ranking & boosting results.
The contextualized Case Insight Console automatically recommends
relevant content based on case details so that knowledge is injected as part of
the customer support interaction.
- Reports and Analytics out-of-the-box. Extensive analytics and pre-built reports
provide administrators with insight to understand content adoption and