Hitachi Solutions America Announces Gold Sponsorship of the 2017 Dynamics Communities User Group Summit

Hitachi Solutions America will be at Booth #918 at the annual User Group Summit, and will share insight on the business benefits of Microsoft Dynamics 365.

IRVINE, Calif. - September 25, 2017 - Hitachi Solutions America, a leading provider of global industry solutions based on Microsoft Dynamics, is pleased to announce its gold-level sponsorship of the 2017 Dynamics 365 CRM and AX User Group Summits in Nashville from October 10-13. At Booth #918, Hitachi Solutions America will discuss how organizations can navigate their digital transformation journey with Dynamics 365 and Hitachi Solutions' industry-leading solutions.

The annual User Group Summit provides a forum for professionals across the User Group to collaborate and share ideas. Attendees gain exclusive access to customized content, best practices, networking opportunities, and the opportunity to dig into the latest version of Dynamics 365 and even Dynamics AX, and CRM.

"We are thrilled to have sponsored the User Group Summit for over a decade," said Tom Galambos, President at Hitachi Solutions America, Ltd. "The annual User Group Summit provides an unrivaled opportunity for attendees, sponsors, and innovators to stay on the cutting-edge of industry trends through collaboration and educational opportunities."

This year, Hitachi Solutions America is sharing expertise and insight into the Microsoft Cloud platform, including Microsoft Dynamics 365, CRM AX, Analytics IoT, Ecommerce and Managed Services  under the slogan "Let Hitachi Solutions be your Most Valuable Partner."

Hitachi Solutions America recently collaborated with Nucleus Research, a global provider of investigative, case-based technology research and advisory services, to develop an ROI Calculator for Dynamics 365. For attendees curious about what financial impact Dynamics 365 would have on their business, the ROI Calculator helps show the business value of a potential Dynamics 365 implementation. Hitachi Solutions America will have team members on hand at Booth #918 to walk through the ROI Calculator, discuss the results, and answer any questions.

Another solution that will be highlighted at the User Group Summit is the IoT Predictive Service Hub. The solution, built on proven Microsoft technologies including Dynamics 365 Field Service, Azure IoT Suite, Power BI and R integrated with SQL Server, helps organizations transform the maintenance optimization process from one of repair and replace to predict and fix.

Hitachi Solutions America also provides Hitachi Solutions Ecommerce, a powerful, end-to-end ecommerce and web store solution that seamlessly integrates with Microsoft Dynamics 365 for Sales and Dynamics 365 for Finance and Operations, in addition to Dynamics GP, NAV, and SL. Customers receive a unified shopping experience whether they access the web store on a desktop or mobile device. Hitachi Solutions Ecommerce offers a comprehensive set of Business-to-Business (B2B) and Business-to-Consumer (B2C) capabilities that increase online sales while lowering operation costs.

The following sessions will be led by Hitachi Solutions America team members:

Tuesday, October 10

Don't Drown in Your Data: The Story of how the Titanic Travel Agency uses Power BI, Dynamics 365 and Machine Learning (Community Theater presented by Scott Sewell): See how Power BI is an amazing tool to surface the information from within the depths of the Titanic Travel Agency's implementation of Dynamics 365. Explore the value of Dynamics 365 with Azure Machine Learning as a surprisingly effective way to score leads and avoid being left underwater in unprocessed data.

Wednesday, October 11

Don't Go Crazy, Go Mobile (Presented by Joel Lindstrom): Learn how to use Dynamics mobile to optimize the performance of sales professionals and remote users. Topics to be discussed include: planning a Dynamics 365 mobile strategy, usability of the Dynamics 365 mobile client, and the future Microsoft product roadmap for mobile leads.

Thursday October 12

How to Make Voice of the Customer Better Than Survey Monkey (Presented by Joel Lindstrom and James Bowen): Learn how to optimize Voice of the Customer, including survey strategy, best practices for designing and executing surveys, and reporting options.

Getting started with Dynamics 365 Sales and Operations Dashboards with Power BI (Presented by Steve Ivie): Learn how to connect to Dynamics 365 Sales and Operations data, use and build customer templates and customizations, quickly secure reporting data with Workspace and roles, and extend reporting to the Mobile world.

Dynamic Customer Service with Relationship Insights (Presented by Shawn Tabor): This session will use a scenario based method to discuss how to leverage the features of Relationship Insights (Relationship Assistant, Auto Capture, Email Engagement) to uncover customer care situations and engage them proactively.

PUG: Ask the Experts (Presented by Scott Sewell): Participants will ask the panelists the questions that weren't answered during the regular sessions. This session is always jam packed with information and tidbits from the brightest and the best.

Friday, October 13

Dynamics 365 Analytics and Machine Learning for Normal People! (Presented by Scott Sewell): This fun session will cover how the Microsoft platform has broken the ROI barrier and now every CRM customer can take advantage of amazingly powerful tools that were only available to the largest enterprise projects. Sewell will share how Azure Machine Learning and Advanced Analytics can be used for both simple and complex tasks such as Lead Scoring or Customer Classification and exposed through PowerBI.

LinkedIn & Your Dynamics 365 Experience (Presented by Shawn Tabor): Learn how to take advantage of sales tools within LinkedIn. The session will cover relationship sales, sales navigator, and best practices.  

Prospect to Cash using Integrated Business Process with Dynamics 365 Sales and Operations (Presented by Steve Ivie): Discover what is under the hood for Dynamics Sales and Operations integration and the links and data in Common Data Services. We'll also spend some time sharing what is next with Dynamics 365 Sales to Operations integration.

For more information on Hitachi Solutions America's participation at the 2017 User Group Summit, or if you have any questions about Hitachi Solutions America's products, please contact us here.

About Hitachi Solutions America, Ltd.

Hitachi Solutions America, Ltd. helps its customers successfully compete with the largest global enterprises using powerful, easy-to-use, and affordable industry solutions built on the Microsoft Cloud and enhanced with world class Business Analytics, Portals, and Collaboration. Hitachi Solutions America provides global capabilities with regional offices in the United States, the United Kingdom, Canada, India, Japan, China, and Asia Pacific. For more information, call + 1 949.242.1300 or visit:

About Hitachi Solutions, Ltd.

Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is a core member of Information & Telecommunication Systems Company of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance. Hitachi Solutions delivers products and services of superior value to customers worldwide through key subsidiaries in the United States, the United Kingdom, Canada, India, China, and Asia Pacific. For more information on Hitachi Solutions, please visit:

About Hitachi, Ltd.

Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, delivers innovations that answer society's challenges with our talented team and proven experience in global markets. The company's consolidated revenues for fiscal 2016 (ended March 31, 2017) totaled 9,162 billion yen ($81.8 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes power & infrastructure systems, information & telecommunication systems, construction machinery, high functional materials & components, automotive systems, healthcare and others. For more information on Hitachi, please visit the company's website at