Callcredit Selects Cincom CPQ(TM) to Simplify Online Configuration of New Customer Contracts
MAIDENHEAD, UNITED KINGDOM--(December 10, 2015) - Callcredit Information Group has selected Cincom CPQ, the configure-price-quote solution from Cincom Systems®, to improve service to its clients through the rapid, reliable and consistent configuration of new contracts and proposals across its large portfolio of credit, marketing, fraud prevention and ID products.
Callcredit specialises in helping companies to evaluate consumer credit risk and to verify consumer identities. Their clients cover a wide range of fields, including major banks and financial institutions, retailers, telecoms and utility providers.
"Callcredit wants to reduce the challenges for our client-facing employees when they are configuring a complex new contract. With the configuration wizard that is part of the Cincom CPQ solution, our clients will see a greater responsiveness, accuracy and consistency in all their new contract transactions with Callcredit," explains Helen Walberg, Callcredit Project Manager.
Cincom CPQ will help Callcredit redefine the quality of service they provide at this crucial point in the sales process, and it will integrate seamlessly into Callcredit's existing operations environment.
"Our company relies on Microsoft Dynamics® CRM to coordinate our sales activities, and we will now be able to augment our CRM capabilities with a fully integrated CPQ solution. Pricing of new contracts will be from inside CRM, and our upper management will gain true visibility of ongoing sales activity and expected pipeline," says Walberg.
Callcredit will have the ability to equip its sales force with advanced capabilities such as product/solution configuration, cross-sell/up-sell dialogs, dynamic pricing and document creation.
Cincom's Alastair Sinclair, Managing Director EMEA Sales, adds: "Cincom CPQ enables companies to increase sales effectiveness by consistently and efficiently delivering an experience that aligns with the way customers want to buy -- across any channel, any application and any device. Cincom® is delighted to welcome Callcredit to its growing global customer base, using Cincom CPQ to configure and price their wide portfolio of business services."